It is really important that you arrive on time when picking up/dropping off your dog. This is to prevent a cross over between customers and to allow me time to disinfect everything effectively.
Arrivals
Any matts will be shaved out as this is the only humane way to remove them. Even if not matted, I recommend going shorter than normal to make sure it lasts. These are very unpredictable times and we don't know if the restrictions will be tightened again at some point.
I will text/ring you with a time to collect your dog, I will make sure to give you plenty of notice so you can be on time.
Collection
Payment
Contactless payment with cash is accepted, you can place the cash in an envelope with your name on and place it in the black post box by the front door. Please be aware that I won't be able to give change.
Or you can pay via bank transfer upon request, I will you send you my bank details. Please pay within 24 hours.
To help prevent the possible spread of the virus, the gate/handle, the doorbell and salon will be disinfected before and after every customer. I will be wearing a mask and will of course be following the government hygiene guidelines.
If you have any concerns, questions or would like to discuss the new procedure further, please feel free to contact me.
Thank you and stay safe!